Booking Information

This page is designed to give our prospective customers some basic booking information, i.e. our hours of operation and the different options available when wishing to make a booking.

Office Hours for Phone Bookings – 8.00 AM – 8.00 PM 7 days per week.

We do monitor and answer calls outside of these hours, so that customers with existing bookings can be assisted if necessary. HOWEVER, after 8.00 PM it becomes more difficult to secure a driver and car if you have a need for an early pick up the next morning!

Please be advised that if our drivers already have an early start the next day (4.45 AM, which means they are awake at 3.45 am), please try not to disturb their family/sleep time after 8.00 PM. It is not right or safe to do so!

Office Hours for Internet and Email Bookings – 8.00 AM – 6.00 PM 7 days per week.

You can book online at any time! HOWEVER, we monitor and enter bookings into our booking system only during the above hours. If your booking lands at our office computer outside these hours, then it will not be attended to until the next day after 8.00 AM. These hours will be lengthened in the very near future to 8.00 AM to 10.00 PM. We will advise all customers of this change as soon as it becomes available.

Contact Us Outside of Office Hours

You may ONLY send us a text message with your needs on 0447 811 200 between the hours of 11:00 PM and 4:30 AM and we will get back to you as soon as possible after 8:00 AM.